There are several ways to make an appointment

• Practice website
• Reception desk
• Over the phone

We always try to be as flexible as possible. We offer late appointments on Monday until 19:30 and early appointments on Tuesday, Wednesday, Thursday and Friday from 07:15. We will always endeavour to give you an appointment at a time that suits you, including the future – just ask.

A certain number of appointments are held back to be released daily allowing the opportunity for urgent cases to be seen.  Please remember if you can’t attend your appointment cancel it so another patient can use it.

If you are unable to get an appointment the pharmacy first scheme may be able to help you. Local pharmacies provides expert advice on common health problems and many pharmacies have early and late opening hours.  If you receive free prescriptions you can use the Pharmacy First scheme which allows people to go straight to their pharmacist to receive treatment without needing to get a prescription first.

There are several ways to order your repeat medication

• Practice website
• Automated telephone prescriptions service on 0191 2598622
• In the surgery by placing request in the white repeat prescriptions box at reception.
• Stamped addressed envelope sent 1 week before the medication is required.

Prescriptions will be ready for collection 36 hours from the start of the next working day.

Synchronise medication – making repeat prescription ordering easier
What does this mean?  We will organise your repeat medication so that it will run out at the same time.
In future you will be able to order all your repeat medication at one time.
Simply complete the form and return it to the surgery.